Terms of service

Welcome to ELEVENISH (“we,” “us,” “our”). These Terms of Service govern your use of our website www.elevenish.com and all online purchases made through it. By placing an order, you agree to these terms.

About ELEVENISH
ELEVENISH is a UAE-based concept platform offering curated fashion, jewelry, beauty, and home collections from emerging and established designers. All products are sold and fulfilled directly by ELEVENISH PLATFORM PORTAL LLC.

Ordering & Payment
Orders may be placed through our website only. We accept the following payment methods:
- Credit and Debit Cards (via Stripe)
- Tabby and Tamara installment options

All prices are in AED and inclusive of VAT (where applicable). Orders are confirmed once full payment is received.

International Orders
We ship globally using Aramex. Duties and customs fees (if applicable) are the customer’s responsibility and may vary by destination.

Product Availability
We aim to keep our inventory accurate; however, in rare cases of unavailability, ELEVENISH reserves the right to cancel and refund any affected orders.

Intellectual Property
All website content, including text, images, and designs, are owned or licensed by ELEVENISH and may not be reproduced without permission.

Liability
ELEVENISH is not responsible for delays caused by courier partners, customs processes, or external factors beyond our control.